Política de reembolso

Thank you for shopping at Buenos Timbres.

Because our products are digital goods delivered instantly via internet download, all sales are final. Once a purchase is completed and the download link is provided, we cannot offer returns, exchanges, or refunds.

Digital Product Exceptions

Unlike physical goods, digital products cannot be "returned" or "unused." Therefore, we do not support a 30-day return window, and we cannot accept returns or exchanges under any circumstances.

Damages, Defects, and Technical Issues

We want you to be completely satisfied with your purchase. Please inspect your files immediately upon receipt. If you experience any technical issues, corrupted downloads, or if you receive the wrong file, please contact us immediately at buenostimbres@gmail.com so we can help you resolve the issue and ensure you get a working copy.

European Union Right of Withdrawal (Cooling-off Period)

If you reside in the European Union, you typically have a 14-day right of withdrawal for online purchases. However, this right does not apply to digital content once the performance has begun with your prior express consent and acknowledgment that you thereby lose your right of withdrawal. By purchasing and downloading our digital products, you agree to waive this 14-day cooling-off period.

Contact Us

If you have any questions or require technical support regarding your purchase, please don't hesitate to reach out to us at buenostimbres@gmail.com.